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Custom AI transformation for U.S. businesses

Turn work intosystems that execute

Strategy to productionOne accountable partner
Built around your stackNo unnecessary replacement
Human-controlledOversight where it matters
Solutions

AI that does
real work.

We identify the work slowing your company down, redesign it around AI, and build the systems that carry it out.

01

End-to-end AI automation

Connect data, software and communication channels into workflows that can analyze information, make bounded decisions and take action.

Builtfor your business
Process

Audit.Build.Operate.

Technology
Global network sphere

Built around
your business.

Your AI architecture adapts to the tools, cloud providers and models your company already uses.

Cloud-neutralarchitecture

Choose the infrastructure that fits your requirements instead of locking the business into one provider.

AzureCloud provider
GCP + AWSDeployment options
available
North Americadeployment option
available
Europedeployment option
available
Asia Pacificdeployment option
USE CASESPractical applications across the business

Where AI
creates leverage.

0
Revenue operations
Qualify, enrich, route and follow up
Process documents, sync systems and trigger actions
Business operations
0
Triage, assist, respond and escalate to a person
Customer experience
0
Azure OpenAIVertex AIAmazon BedrockOpen-source models
Integrations

Connect the tools
you already use.

BCG connects AI workflows to the systems where your company already works, so information can move and actions can happen without another disconnected platform.

LLM
OpenAI
LLM
Anthropic
Comms
Slack
Code
GitHub
Voice
TW
Twilio
Storage
AWS S3
Docs
Google Drive
CRM
Salesforce
Marketing
HubSpot
Auto
Zapier
Voice
TE
Telnyx
Payments
Stripe
12Integrations
ScopedPermissions
ObservableActivity
Discuss your stack→
Control

Move faster.
Stay in control.

Every system is designed with explicit permissions, limited access, visible activity, human escalation and appropriate data protection.

Operational control
Human oversightbuilt in
Scoped accessAudit trailsEscalationEncrypted data

Isolated execution

Each workflow runs inside a separated execution context.

Encrypted data

Operational data is protected in transit and at rest.

Full audit trails

Every action stays visible, attributable and reviewable.

Permission boundaries

Agents only receive the access required for their task.

Engineering

Custom-built.
Production-ready.

We combine product strategy and software engineering to deliver AI systems your team can actually operate.

Typed interfaces

Clear, reliable interfaces for system configuration and responses.

Observable execution

See what the system is doing and why.

Multi-model routing

Use the provider that fits each workflow.

Pre-production testing

Validate workflows before they reach production.

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How we build

Practical AI, engineered responsibly.

“
Every system starts with a workflow, a business objective and a clear definition of what success should look like.
B

Business-first

How we build · BCG Engineering

Business-firstDesigned around outcomes
Principles
Services

A clear path from
idea to production.

Organic whale
01

Audit

Find the right place to start

Free
  • Workflow review
  • High-value use cases
  • Feasibility and risk assessment
  • Recommended next steps
Book your free audit
Core engagement
02

Build

Move from strategy to production

Custom
  • Solution and workflow design
  • Integrations and implementation
  • Production deployment
  • Team handoff and training
Book your free audit
03

Operate

Keep improving what you deploy

Custom
  • Monitoring and maintenance
  • Workflow optimization
  • Additional automations
  • Ongoing engineering support
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Strategy and engineeringBuilt around your stackHuman control included
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Find the AI opportunities
inside your business.

In a free AI audit, we will examine where work gets stuck, what can be automated and what a responsible first implementation should look like.

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A practical conversation. No generic AI pitch.